Yes, and I am surprised you are making it so. Forget about what you think of Will Prowse (and for that matter, the several other people like him doing similar things in different industries/applications).Again, this really shouldn't be controversial.
Why is it a mystery? There are hundreds of public complaints about this, and I would bet a donut those represent <99.9% of the actual occurrences. The reason I'm comfortable with that bet is because the vast majority of people experiencing a battery failure just get new batteries. They don't find out the cause, or even know enough about batteries to understand one type of failure vs another (the Winn's experience with them, for example).It is still a mystery, though. That bolt should overheat consistently at a given load - not just in some batteries and not others - if that was the primary failure mechanism. As mentioned, the Battle Born position that this is something like a thermal fuse is ... well, let's just say it's creative. I will give them points for confidently and clearly stating something that makes no sense.
Thank you - I've been following this as I have 4 of these 100 amp hour batteries.
I think that if it is not a problem, then there is nothing to fix. If it is a problem, then it is a warranty issue that Battleborn handles.One thing that does irritate me a bit in all the hyperbole is that no one has addressed precisely how to fix these if determined to be a problem.
The problem seems to be the result of overheating the power post by pulling too much current through the post in either direction (discharging or charging). Prowse was charging at 1C or 100a, that's a lot of current and any resistance in the circuit is going to cause heat to build quickly as it did in the video. If the battery is never subjected to those currents, it might well live a long and productive life.Thank you - I've been following this as I have 4 of these 100 amp hour batteries.
I will say they have run flawlessly since installation.
One thing that does irritate me a bit in all the hyperbole is that no one has addressed precisely how to fix these if determined to be a problem. I'm certainly not going to just cut open my batteries to take a look. Especially as they are performing magnificently.
I also have a wakespeed 500 controller (actually 2, as it's a critical part of my system so I carry a replacement backup). But I bought both prior to the acquisition. It also runs flawlessly.
dj
And the response:There has been much discussion online about Battle Born's, BB10012 batteries and serious flaws in the battery. Please summarize the problem and include Battle Born's response. How serious is this issue and what can be done to mitigate the risk.
Here’s a summary of the ongoing online discussion about the Battle Born BB10012 batteries, the nature of the reported problems, the company’s response, how serious the issue is judged by affected users and experts, and what can be done to mitigate potential risks.
What Users and Independent Experts Are Reporting
1. Overheating & Internal Terminal Design Issue
A widely-circulated concern centers on the BB10012’s positive terminal area overheating under load. Multiple owners and independent reviewers have reported that the internal connection between the positive terminal post and the internal bus bar relies on a relatively small bolt and plastic support, which can get extremely hot under normal discharge conditions. Over time this can heat the plastic, deform it, loosen the connection, and lead to intermittent electrical contact, excessive heat buildup, and premature battery failure. Heavy loads that approach the battery’s rated limits (e.g., >90–100 A) frequently trigger these issues.
In many online discussions, users describe plastic melting inside the battery, loose internal terminals, and the battery effectively shutting down when the internal connection fails. This has been described by critics as a fundamental design flaw rather than isolated manufacturing defects.
2. Warranty & Customer Support Complaints
Some owners have reported difficulties with warranty claims, stating that Battle Born has denied coverage for failures they believe were not due to misuse, or has assessed shipping/handling fees even during the warranty period. These complaints appear on multiple review sites.
3. No Official Recall (as of available reports)
Despite widespread online discussion, there has not been an officially confirmed safety recall from regulatory bodies (e.g., CPSC/UL) that is publicly documented in credible news or regulatory databases. Articles mentioning a “recall” circulating online appear to be unverified commentary or blog posts rather than official notices.
Battle Born’s Response
Battle Born (manufactured by Dragonfly Energy) has publicly responded to the controversy—not by admitting a design flaw, but by framing the behavior as an intentional safety feature:
Battle Born’s messaging emphasizes that visible damage often results from outside abuse or installation/configuration issues, not a manufacturing defect. They assert their packs have served well in hundreds of thousands of installations over many years.
- According to communications posted by owners sharing Battle Born’s technical support responses, the company claims the terminal design and specific aluminum nut are a “thermal failsafe”.
- In their view, the design is meant to allow the plastic to deform and interrupt current flow under extreme heat, thereby protecting the internal cells from heat migration and potential thermal runaway. The company cites third-party UL certification and long track record as evidence that the batteries are safe when used within specifications.
How Serious Is the Issue?
There are two very different perspectives:
Critics and Independent Experts
- Many users, RV communities, and reviewers consider this a serious safety and reliability issue because internal overheating, melting plastic, and loosening terminals are conditions that could eventually lead to failure—or in the extreme, a thermal event.
- These issues have been reproduced by independent reviewers (e.g., Will Prowse on YouTube), who argue the failures occur even at loads within the battery’s published limits, raising concerns about design integrity.
Battle Born’s Position
Overall Assessment
- The company maintains the behavior is a protective design mechanism. They point to industry standards and UL certification to support their stance that the batteries are safe and performing as intended when installed and operated properly.
- There’s no independent regulatory recall or safety bulletin yet from a government safety agency. However, the volume of user reports and the detailed failure mechanisms in these discussions suggest the issue is significant enough to warrant serious attention from owners of these batteries.
- Whether it’s a true design defect or an unexpected failure mode exacerbated by real-world use is debated—but the fact that many owners see similar symptoms independently suggests it is not just isolated defects.
What Battery Owners Should Do
If you own BB10012 batteries (or are considering purchasing them), here are recommended precautions:
1. Inspect and Monitor
2. Ensure Proper Installation
- Use an infrared thermometer/thermal gun to check temperature at the positive terminals during normal operation and under load.
- Heat much above normal electrical warming (~30–40 °C above ambient) could indicate a loose internal connection.
3. Stay Within Safe Load Limits
- Make sure battery cables are properly sized, torque-tightened to the manufacturer’s specifications, and free of corrosion.
- Verify your charging and inverter settings adhere to recommended LiFePO₄ profiles. Improper settings can contribute to stress on the BMS and connections.
️ 4. Contact the Manufacturer
- Avoid sustained high current draws near or above the battery’s rated continuous discharge (~100 A) without adequate cooling and support infrastructure.
5. Watch for Official Notices
- If you’re seeing abnormal heat, deformation, or performance issues, document them and contact Battle Born technical support for guidance and warranty evaluation.
Summary
- Follow credible RV, solar, and battery safety forums and official manufacturer channels for updates or potential recalls/field notices.
Issue: Multiple independent reports claim BB10012 batteries can develop dangerously high heat at internal positive terminal connections, potentially due to design choices.
Company Response: Battle Born says the behavior is an intentional thermal failsafe designed to protect cells and is validated by UL testing.
Severity: The issue is being taken seriously online and by some experts, though there is no confirmed safety recall from regulators yet.
Mitigation: Monitor terminal temperatures, verify installation practices, avoid overstressing the battery, and seek support if problems arise.
In the video testing the BB12100 that he purchased new he was only charging at 49A and discharging at 99AThe problem seems to be the result of overheating the power post by pulling too much current through the post in either direction (discharging or charging). Prowse was charging at 1C or 100a, that's a lot of current and any resistance in the circuit is going to cause heat to build quickly as it did in the video. If the battery is never subjected to those currents, it might well live a long and productive life.
If there was abuse it was the rapid charge/discharge cycling, not the charge/discharge rate. But that cycling could be representative of someone with a high output alternator and high loads like cooking or AC. But the battery couldn't even complete three such cycles without shutting down early.BB's data sheet specifies .5C charge, a charge rate that is half of the charge Prowse applied. Proswe abused the battery and it failed.
I did see one solution which was to run jumpers from the extra hole on the positive post over to the positive busbar, essentially bypassing the aluminum bolt. The description is at 9:00 in this video.One thing that does irritate me a bit in all the hyperbole is that no one has addressed precisely how to fix these if determined to be a problem. I'm certainly not going to just cut open my batteries to take a look. Especially as they are performing magnificently.
Doesn't that require cutting open the battery?I did see one solution which was to run jumpers from the extra hole on the positive post over to the positive busbar, essentially bypassing the aluminum bolt.
I did not see this. The videos I saw had him charging at 0.5C and discharging at 1C, which are BB's specs. I never saw him abusing a battery outside of BB's specs.Prowse was charging at 1C or 100a, that's a lot of current and any resistance in the circuit is going to cause heat to build quickly as it did in the video. If the battery is never subjected to those currents, it might well live a long and productive life.
Here's the rub, the data sheet provided by BB says it is OK to draw 100a continuously, 200a for 30 sec, and 500a for a ½ second. What Prowse has shown it is not safe to use the battery with a 100a draw. It may be a perfectly safe battery if the current is limited to 50a, but we don't know that. BB's data sheet specifies .5C charge, a charge rate that is half of the charge Prowse applied. Proswe abused the battery and it failed.
Yes, which is why I said don’t do it unless you have a problem. It would be a last ditch effort to get use from a non functioning battery. You could also try to get a warranty replacement, but that risks a few hundred dollars if BB decides the fault isn’t covered by warranty.Doesn't that require cutting open the battery?
Mark
On the Response video at ~minute 2:15, he shows the DC power supply at 14.60v and 95.65a which is clearly outside the charging parameters.I did not see this. The videos I saw had him charging at 0.5C and discharging at 1C, which are BB's specs. I never saw him abusing a battery outside of BB's specs.
Yes, but that was a battery that had already failed and was sent to Will by one of his viewers. He was just demonstrating the poor connection.On the Response video at ~minute 2:15, he shows the DC power supply at 14.60v and 95.65a which is clearly outside the charging parameters.
Good point. Let me try to remedy that.One thing that does irritate me a bit in all the hyperbole is that no one has addressed precisely how to fix these if determined to be a problem. I'm certainly not going to just cut open my batteries to take a look. Especially as they are performing magnificently.