R
Rob
Boy this says it all,,,,,,,, Im trying to replace the thru-deck block of my swing keel....it has cracked over the years and I want to replace it with the same block that has worked for 20 years.... So I look,,,cant find the diameter in any of the cataloges or online.....I have a 1/2" diameter all rope pennant,,,the largest block I can find is 7/16", that may do but I wanted to go larger, rather than smaller.....I hunt,,,finally I decide to go directly to Harken...email them this morning get the same response from 2 people...one customer service the other Technical servive.....Here are the responses.1) Customer Service response: Harken would not recommend a block for a swinging keel. It can be aliability issue, therefore the Harken staff cannot recommend a replacementblock. I really wish I could help you out, but Harken encourages staff andall persons to be cautious when choosing parts for abstract applications. Ifyou have further questions please feel free to contact Technical Service at...2). Technical Service response: Usually Harken will not get involved in picking out blocks forswinging keels. Not to say that we do not have a block that would work butwe will not get involved for liability reasons. Sorry this is the best Ican tell you. I am not trying to avoid you. HEY, I never asked them to choose a block,,,all I asked was if they had one larger than the 7/16"...now they wont even give me a selection of there own product line...... I didnt design this swing keel Im only replacing a cracked block......this lawsuite society, is driving me and im sure many nervous suppliers such as Harken crazy!....and quite frankly this is ludicrus that they will not even give me a selection of there own product line that " May" work.,,,Hell Ill sign a release!...is this what it takes?