I had very good experience with them. I had my main cleaned and some minor repairs done, had a 110 jib made for roller furling.
Had a slight hitch with the 100 jib I'd sent with the main to possiably convert from hank to roller, but desided to get the new 110 and just keep the hank on.
When I got my sails back the 100 jib wasn't in the box, waited a few days no jib, so I gave them a call. The checked the order and said that the jib was supposed to be shipped back, but it wasn't on the packing list, please give them a couple of days to find out what went a stray. Two days later they called that they had found it, that it had been mistakingly put in the used sail department and it was on the way to me overnight.
I got it the next day, it had been cleaned, some stitching done and a sail bag. I called them about what I owed them for the bag and the cleaning, they said no charge, payment for my patience.
Good People