Since you asked.....I originally purchased at the Newport Boat Show from a reputable Balmar dealer (Cay Electronics) when the gauge was first released. As an early adopter in October 2018, the Balmer rep (Chris W.) promised an upgraded gauge with bluetooth when they were released. I was tardy when I received my RMA from Balmar, but sent it to Balmar directly June 2020 as instructed using their shipping label after confirming with the RMA manager that the RMA was still good. They were to send a replacement as soon as they received UPS confirmation of shipment.
I have since called and emailed Balmar several times. Yesterday's calls resulted in referral to voicemail, but the mailbox is full. Apparently they have been hacked. The following is from their website posted July 24 by Chris Witzgall. Unfortunately, I still can't reach them. My own fault, I should have been more timely on my end. Of course it's these past two weeks that I've had the time to complete my project! Perfect timing!
In the meantime, Ben Stein posted his review of the SmartShunt on Panbo for anyone interested.
Brien
The Balmar website was attacked by a very sophisticated hacking group. We are working to restore the website as quickly as possible, but in the meantime we want our loyal customers to know that we are accepting and shipping orders, and building product. We are sorry for any inconvenience this has caused you.
if you are a consumer, the best way to get product availability, pricing and pre-sales support is from one of our many resellers and distributors.
You can contact us via:
Phone: 360-435-6100
Technical Support email: tecehsupport@balmar.net (Response time may be slow for the immediate future.)
Sales and Order support: balmarsales@cdielectronics.com