Have you checked the Error Advisory codes?just installed the balmar regulator
Balmar did with the MC-618 released a few months ago. It does require a Balmar shunt and a BT dongle. I added the 618, SmartGuage 200 and the dongle this spring, it is a great package all the information you need and programming on an app.The mc-614 is not user friendly. They should have a Bluetooth communication to an app so you don't have to program with a magnetic device and go through pages to set what you want. If Victron can do it with there solar controller why cant Balmar.