Approximately early August I contacted North Sail about a new main and jib. After a little back and forth my salesman said they, NS, had plenty of measurements for my Beneteau 31 and that I didn't need to measure my boat. The sails arrived about 6 weeks later, all good so far. The jib fits and looks good, sails good too. I install the main about 2 weeks later and I could not get the luff tight. So a month later when the weather permitted i removed the sail. Today I finally got to lay the new sail on top of the old one. This new sail is definitely too tall.
I've sent North Sail 2 emails. Hopefully they offer some assistance, but it's been my experience that after the sale most business customer support is terrible! I've been battling with my phone provider now for almost 2 weeks, they are totally incompetent. The place i bought my prop from didn't impress me either, I just decided to live it under pitched.
Today has been a stressful day.
I've sent North Sail 2 emails. Hopefully they offer some assistance, but it's been my experience that after the sale most business customer support is terrible! I've been battling with my phone provider now for almost 2 weeks, they are totally incompetent. The place i bought my prop from didn't impress me either, I just decided to live it under pitched.
Today has been a stressful day.
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