It was fully raised. I wasn't sure if it's normal for a sail to rest against the lifelines like that. I guess it is.
If I were you I'd contact Rolly Tasker and tell them
your sail is too big. It doesn't fit... the vertical hoist is incorrect. Regardless of the pulpit rail's interference, the sail is NOT hoisted all the way. That is a big problem and you will have serious performance issues if not deat with. \
Before you call, measure your sail, Luff, Leech, Foot and LP (luff perpendicular). Go to the rolly tasker website and read everything in the "how to measure your boat for sail's" section. Get yourself educated on how sails are measure and constructed. Then take a few pictures showing the sail completely.
When you call, you must be ready to present your evidence. Rolly Tasker is the largest sailmaker in the world, based in Thailand, I believe, but they have reps in this country and you should be able to get adequate service... they may offer to re cut the sail or send you a new one. I would insist on having the recut sail or at least a new sail's dimensions verified.
Good Luck..... be firm... I think they will help you.
PS Looking at the website I notice they have a few additional boats associated with the Catalina 27's Standard/OEM jib.... this could be the root of the problem.