Wear and impeller size issues are neither out of the question however the situation above is almost certainly the result of an improperly packaged, manufactured or shipped impeller.
Pump wear is and can DEFINITELY be a real issue. It can be different depending upon geographic waters as suspended particles can vary and can be more or less aggressive in some areas when compared to others.
Our boat has over 3k engine hours and is on her second pump and almost ready for a third due to body wear. With a new pump she'll prime nearly instantaneously and with a worn pump it can take up to 20 seconds or more if she loses prime.
This is a worn cover plate note the defined "ridge" in the center around the hub:
Below is a worn pump body. Note the scores close to the bearing. This is likely from a piece of grit that got sucked into the pump and jammed between the impeller and the pump body. The worst wear I see is always the thickness between the cover plate and the back of the pump body not so much in the diameter. I have yet to come across a pump so worn that a vane did not have a slight bend in it from contact with the pump wall or enough contact friction to become an issue.
When installing a new impeller seat it hard into the body and be sure that it sticks just a touch above the edges of the pump or exactly even so that the cover plate will compress it ever so slightly or that the impeller will have contact with it. If the impeller is not mating with both the rear of the pump body and the cover plate it will not perform the way it should.