I started with a local shop. They ordered one from Simrad last fall. They called me several months later, when they noticed an aging parts order on their books. They said that the availability date had been been missed with no new date provided. This morning, I checked on the B&G web site (while looking for other info) and entered my email to be notified when it's back in stock... if ever.
This is pretty typical of my personal experience with B&G. My boat came with B&G electronics when new. In five years, I've replaced the Zeus MFD twice, the wind transducer twice, and one of my Triton displays is probably on its way out, now.
Sorry, I don't want to hijack a good news thread.
I'll stop now! Somebody should continue with another good news post.
WAIT! I can do that too! I'm looking for a circuit breaker for my solar panel install that will fit an existing open trim spot near my battery switches. I searched the internet, and couldn't find anything by the same manufacturer for less than $90! In an unrelated small parts transaction from Beneteau, we were having problems with my address. While getting that corrected, I asked if they might have a source for a circuit breaker similar to the one for my windlass. They checked, and have ordered one for me that will cost $24.
I feel much better now.
Edit: And it might get even better, I'm trying a Chrome browser to access the B&G web site, and I might be able to order my charging cradle now!