Start Creating a Diary
John - if you haven't started already I'd recommend you start puting together a diary on this incident. For the things that have already happened try to remember as many details as possible and put it down in writing. For the new stuff write it down as it happens. You may not need it... but then again, you might. Dates, times, places, names, phone numbers, items discussed, etc. etc. Digital pictures?Maybe your surveyor can recommend some attorneys? I'm sure he's been involved. If the surveyor was involved with the case maybe you could somehow find out the individuals name and phone number and talk to them to see how they felt about their attorney?The boat will probably float without the rudder in. You may want to consider talking to another yard about doing the repair if they don't get nicer about the situation. Waterproof the cracks on the outside and tow the boat to the other yard. If it were me I don't think I would want them doing any of the work given what you've said.Marine Service Center: I don't recommend going to Marine Service Center because we had our top-of-the-line stereo and CDs stolen, about $2,500 worth (including damage to the hatch) and they said they weren't insured. Met the owner delivering a new Jenneau 50-something up in Alaska where I reminded him about my incident in his yard. All he said was "Sorry about that". Never did get anything out of them. Not only that, but both my "Marine insurance company" and the underwriter, Anchor Marine, were virtually useless. Hopefully your situation will work out better.