I contacted at least 8 to 10 seller's brokers via Yachtworld last spring when I was searching for our boat. I called at the same time as sending an e-mail. Every time I left a voice mail, I got a return call within the hour, and I'm talking about evening calls. Every single one responded. I was very specific about my inquiries and I got honest replies, as far as I could tell. So, I had a very good experience with Yachtworld. I'd say they all had bigger fish to fry, but I had a good impression that they were going to provide approximately same level of service as they would dedicate to purchasers of more expensive boats.