I ordered new sails from the Neil Pryde loft in Milford, CT last fall. I interviewed most of the loft that were at the Annapolis sailboat show and the hands down most willing to explain the differences in sail cloth, and why i should have one over the other was Bob Pattison from Neil Pryde. After i placed the order and put down the deposit, he came down and spent 2 hours measuring the boat and discussing pros and cons of different cuts for the genoa (high clew vs low).
I won't get the sails for another month or so, but i have to say i am very pleased with the level of attention and degree of expertise they have demonstrated to date.
I'm not sure where you are located (sailboatowners.com android mobile app doesn't display that i guess), but if you have a local loft that will come out and measure the boat (my mast was 3" shorter than spec) and work with you, you will definitely have a better experience and be happier anxious more comfortable with the buying experience. If you are lucky enough to be on long island sound, in particular the north shore, (or if you don't find a local loft you like and trust) call Bob with Neil Pryde.
Moral of this story, when buying sails, buy based on customer support as much as any other factor. I could have saved a couple hundred dollars if i had gone elsewhere, but i wouldn't have been able to get the genoa cut differently to better fit my genoa track placement, or have the main cut as to ensure the boom doesn't hit the (New last season) bimini when tacking.
