A few thoughts
Robert, I had a similar problem soon after taking delivery of my 361. There were two independent problems that eventually required the replacement of the pump (under warranty, of course). First, there was an obstruction of silicone glue between the strainer and the pump. The obstruction was not complete, but enough to lower the flow quite a bit. Second, the pump pressure switch, the one that shuts off the pump when the pressure reaches a given level, was only turning off at very high pressures. As a result, the pump would have to work very hard before it would switch off and the pressure was so high that water would start to leak from the pressure relief valve of the water heater. Eventually, the pump died, not electrically but hydraulically: it would turn on but no water would come out. After I got my new pump, I replaced the valves and diaphragm from the old pump and now I use it for pumping salt water to wash the anchor.Recommendations:1)If the pump does not turn on when you “hit” the switch, either it is fried or its has blown a fuse.2)If the pump makes noise when switched on, connect the inlet of the pump to a hose and a water bucket. If it pumps water, the obstruction is between the pump and the tank.3)If no water comes out, disconnect the outlet of the pump and see if water flows. If there is flow but it generates only low pressure when you try to stop the flow with your finger, that is if you can easily interrupt the flow, the pump has a problem inside and need to be fixed or replaced.4)If water comes out with good pressure and flow, when the outlet is disconnected from the pipes, then your obstruction is in beyond the pump.As to whether to leave the pump on all the time, I believe that if you are lucky most of the time you will have no problems. However, there will be the time when your water tank gets empty just before you turn off your water faucet leaving air in the pump. In that case, and unless you can hear the noise, the pump will continue to run with air in it and will never reach the shut off pressure. This will fry your pump both electrically and hydraulically. I have an accumulator that provides quite a bit of water after the pump is turned off. When the water flow drops, or when I am about to take a shower, I turn the pump on and leave it until I no longer need the water. I is just one more layer of safety to protect the pump in that rare but not impossible case where air gets into the pump but water is still flowing when you turn off the faucet.Live and learn,Good luck Rob.