Hello, I would like to share my GEICO/BoatUS renewal story. We got the non-renewal notice in March unless you got a Marine Valuation Survey completed by the renewal date. This really torqued me off. 15 years with them, no claims. The boat is a 1984 Hunter 31 based on the Chesapeake. I got the survey done this past Monday and used Curt Sarratt of Sarratt Marine Surveys out of Annapolis.
We spent 3.5 hours going over the boat, he was courteous, professional, knowledgeable; and most importantly he not only point out recommendations but actually give me advice on how to make the repairs and make the boat more single handed friendly. He even went over to West Marine with me to pick out the correct blocks to address an issue with the traveler rigging. What a ending positive note given the foul mood I was in having to spend my money to satisfy the insurer's demands. I had only 5 recommended items and no "must fix" items. Because of the boat's condition it's valuation is the same as what I paid for it 15 years ago ($18K). I have taken very good care of my boat over the years (new standing rigging, PSS drip less shaft seal, new cutlass bearing and shaft, etc). I budget $1K a year for maintenance items and it has worked out well.
Now on to BoatUS/GEICO, ever since GEICO got involved the customer service has deteriorated, the exclusions they have added (can't winterize your own boat and get frost/ice coverage), and the survey requirement have decidedly turn me off to staying with them except for one point: We have our umbrella insurance policy with GEICO and they won't allow you to have an umbrella policy unless all coverages are underwritten by them (car, house, boat, etc). The hassle of having to quote and move everything to another carrier was the only reason I put myself through this survey process.
On the other hand, the BoatUS towing package gives me a peace of mind and what they do for government affairs and boating advocacy is commendable, I just wish that Warren Buffett's GEICO was not their insurance partner.
They upped my agreed to hull value to match the survey valuation and I'll have the marina required $500K liability policy and agreed hull value of $18K for $351 for the upcoming renewal period. Oh and by the way, I called BoatUS/GEICO after I got the Letter of Compliance notification and asked them how often they are going to require a survey; the rep put me on hold and asked both her supervisor and Underwriting, the answer is they don't know. There is no fixed time period established at this point. I suspect if the claim/loss numbers tick up, another survey will be forthcoming so as to weed out the less desirable boats.
I fully understand risk, I held a certificate in Risk Management as a requirement for my old employer (now retired fully, more time for the boat!!). I can walk the docks at my marina and some of those boats are seriously "unloved" and neglected. A survey is financial lever that insurance companies can pull to adjust the risk picture more into their favor.
Regarding Progressive, a few weeks ago I went online and got a quote as a backup plan to GEICO if the survey came back with crazy recommendations (yes I would have to forego the umbrella policy) they came back at $319 without a survey. I am fully in the camp that they are doing this to grab market share and at some point the realization will hit them that they have a risky portfolio of vessel that they are going to have to "cull the herd" to get rid of the submarine-to-be boats.
Thanks for reading my admittedly long post but it was therapeutic for me to share this. Now that the process is over with I can go back to enjoying my boat and not worrying about the what the survey results were going to be.
Take care, fair winds and following seas to everyone.
Bob