Smaller is not bad, just different
Our first trip to BVI was with Moorings. The day we left was a very busy day at the Moorings base, our departure as a little late, but everything worked out fine. Moorings and Sunsail have large fleets of boats and employees and are able to provide service well.Our second trip was with Island Yachts in St. Thomas. This is a much smaller operation. The difference in service was a combination of laid-back, but close contact with the staff, including the owners of the company.Our buddies on the same trip used TMM in Tortola. Again, a smaller operation, but they were satisfied with the boat and the service.Since there are so many operators in USVI & BVI, you have the opportunity to make cost savings with smaller companies and you may be satisfied. For fist timers, going with Moorings or Sunsail is a good route.