Answers to your questions
# 1 Marinas will do it for you# 2 You can do it too# 3 It can be located in several places but in most likely just behind you engine. Look for a thick fitting on the prop shaft that should be it.# 4 It is a two piece fitting that screws together. One part has (if its the regular type) hemp in it , my Hunter 27 has 3/16 inch dia. Size hemp, anyway after you unscrew the two parts you can then either make or buy a tool to dig out the old hemp. You can buy new hemp at almost any marine store. Cut the hemp so that it will fit around the shaft. Do not cut it off at a 90 deg, angle, cut it at an angle more like 45 deg. So that one end will overlap the other end and squeeze together when you screw the two halves back together. Repack the part you took the old hemp out of placing the cut joint of each new ring of hemp you put back in so that it offsets the joint of the ring before it. When done screw the thing back together, do not over tighten or you can damage your shaft!!You should try to get about a drip or two a minute when done. The water keeps the shaft from overheating.PS if your old hemp it it now is too dried out and you over tighten it you can hurt your prop shaft. You should change you packing once in a while say every 3 years.