Stiffed by Suzuki

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Sam morgan

Am I the only getting guy stiffed by Suzuki on the warranty for my Suzuki 9.9 outboard? I bought a 2000 model Hunter 260 that came with a Suzuki 9.9. The outboard had a six year transferrable warranty. I wrote Suzuki for the warranty card and thay wrote back saying I had to see a dealer. The Colorado Springs dealer gave me a form and said to send it to a Suzuki address. I get a letter from the Suzuki people telling me that I had to have the full written records of the maintenance service since the boat was new. Also, if I didn't have the information to them in a couple of weeks, the warranty was void. I believe these guys are trying to evade responsibility for the warranty. I know that this experience convinces me I don't ever want anything more to do with this company.
 
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dan vereker

NATURE OF ENGINE PROBLEM

GREETINGS SAM, I ALSO HAVE A 2000 260 WITH A SUZUKI 9.9HP.ALTHOUGH I HAVE HAD NO PROBLEMS WITH MY SUZUKI. I AM CURIOUS AS TO THE NATURE OF THE PROBLEM WITH YOUR ENGINE. GOOD LUCK AND REMEMBER THIS IS WHY WE SAIL AND NOT MOTOR. FAIR WINDS DAN S/V STARDUST
 
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Mark Malcolm

Bait and switch form Tohatsu as well

I bought my brand new Tohatsu 4-stroke 4hp this year based partly on their advertised three year warranty. When I get the motor and paperwork, everything says 2 years on it. I emailed Tohatsu and have never got a response. I've called and got voicemail, and no response. I know that as soon as I give up, the darn thing is going die the day after it's second anniversary :)
 
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John Thomas

CDI Flexifurlers, too!

CDI's ads promise an unbelievable "Lifetime Warranty" on their furlers, but the written warranty that comes with it is for seven years. Still a great warranty, but not as advertised. The furler is great, BTW
 
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Sam Morgan

Response to Dan

Dan, I don't have any engine problems right now. My problem concerns the six year transferrable warranty from Suzuki. So far they have a large number of reasons why they will not transfer the warranty to me although it still has fours years to go.
 
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