Shurflo 4901-4202 pump firmware??

Jan 2, 2007
131
Morgan 461 St. Thomas
Shurflo 4901-4202 pump firmware??

My 4gpm, 4-diaphragm, pump cycles for no apparent reason. The original pressure switch was bad based on the backflow I got when pressurized. The new switch changed the frequency and duration of the runs, but it still cycles for no apparent reason:

We have a large accumulator, and a substantial amount of water has to pass before it drops pressure enough to kick the pressure switch. So, if there were a leak, it would be substantial in the amount of water it would display on looking...

But we find no such leak (or any at all, for that matter).

So, I call Shurflo. The rep tells me that smacks of firmware; one of the reasons they discontinued this pump 4-5 years ago is that the firmware started to fail.

Firmware??? I just replaced the switch. No, it's in the BASE (the part you screw to the bulkhead or shelf) - despite there being no electrical connection between the base and the pump body, on which body (he called it the bottom; I guess he expects a horizontal mount) it mounts, sez he.

And the firmware 'remembers' what it's been doing, and continues to do that; in my case, due to the leakdown, is that it cycles often - if it's a firmware problem - that it's "remembering".

The solution, rep sez, if there is any hope, is to physically disconnect the wires from power; a breaker isn't sufficient - it still has a micro-amp draw if there is a physical connection (WTF??). Otherwise, even if we were to send the pump to them, there's nothing he could do about it (base obsolete? I didn't ask the question, as he was addressing the firmware issue). The parts PDF shows, but does not identify as a part number, the base. Seems to me that this would be a replacement item if there's something which controls the pump.

A google search for firmware and Shurflo pumps came up dry, so if there is such a thing, it's well hidden.

Has anyone else heard of "firmware" in a Shurflo pump? Or had our issue and solved it?

Thanks.

L8R

Skip
 
Jan 2, 2007
131
Morgan 461 St. Thomas
Firmware, and ANY voltage/current present certainly rang as intensely odd. So, to not possibly get the same guy in Indiana...

Called the CA office, got Mel, who offered to have me call him back directly to let him know what happened.

His (and others here and there) opinion was that there was a bit of debris in the valves; in the valve segment seen in http://legacy.shurflo.com/pdf/Marine...-4901-4202.pdf there are inlet and outlet valves which I can rotate by hand; do it, he sez. Also wash with soapy water. Both designed to remove any small particles.

When I took off the pressure switch, I found a tiny speck of something under it; maybe a grain of sand, or maybe a tiny paint speck which somehow managed to get sucked up after flowing into our tank during rainwater catching, or something. So, perhaps...

But my next step is to take off the pump, again, take it apart, get the valve segment (#3 in the blowup) and wash it after, looking at it under high magnification before and after. With any luck something will be obvious.

But I am beyond irritated that I was told there was a check valve which failed, and could not be serviced, in the pressure switch by one rep, and Mel has never heard of ANY firmware in Shurflo, and denies there being a check valve, other than the valves which pump the water in.

Bleah.
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