Where is your current ground station? Due to past issues with hacking and spamming we do geoblock some areas.
Quick Question About SBO Site Access
- Thread starter Dave
- Start date
Same for me, I cannot connect with Starlink directly. I can however, use TOR and get around that. Not the ideal solution but it is what it is.
George
George
Starlink reports it as New Zealand.
I am not in New Zealand, but that must be the closest ground station to French Polynesia.
Mark
I did a couple of MTRs from a working site, and a non-working one (Spectrum). It almost looks like the issue is at the last hop 216.244.88.68.
Working Site (first couple of hops have been omitted)
5.|-- be4.core1.msp1.he.net 0.0% 5 61.9 62.0 61.3 63.3 0.8
6.|-- be5.core1.sea1.he.net 20.0% 5 61.8 62.5 61.8 63.2 0.7
7.|-- wowrack.com 0.0% 5 60.4 60.7 59.7 61.8 1.0
8.|-- 88-244-216.wowrack.net 0.0% 5 60.1 60.3 60.0 61.0 0.5
9.|-- 88-244-216.wowrack.net 0.0% 5 61.0 60.4 60.2 61.0 0.4
10.|-- 88-244-216.wowrack.net 0.0% 5 59.8 59.8 59.8 59.9 0.0
11.|-- 216.244.88.68 0.0% 5 60.1 61.1 60.1 62.2 1.0
12.|-- lenny.sailboatowners.com 0.0% 5 60.2 60.3 60.2 60.3 0.1
Non-working
8.|-- mini-b6-link.ip.twelve99. 0.0% 5 26.1 26.3 24.3 28.9 1.7
9.|-- chi-bb2-link.ip.twelve99. 0.0% 5 32.5 33.0 32.5 33.8 0.7
10.|-- chi-b24-link.ip.twelve99. 0.0% 5 33.1 34.9 32.9 37.3 2.1
11.|-- chi-bb1-link.ip.twelve99. 20.0% 5 31.5 33.9 31.5 37.1 2.5
12.|-- den-bb1-link.ip.twelve99. 0.0% 5 70.7 55.0 49.9 70.7 8.9
13.|-- sjo-bb3-link.ip.twelve99. 20.0% 5 82.3 82.3 80.9 83.7 1.2
14.|-- sea-b1-link.ip.twelve99.n 0.0% 5 114.6 114.9 113.7 115.9 0.9
15.|-- ??? 100.0 5 0.0 0.0 0.0 0.0 0.0
16.|-- 88-244-216.wowrack.net 0.0% 5 115.7 116.7 113.3 123.5 3.9
17.|-- 88-244-216.wowrack.net 0.0% 5 117.6 118.6 113.9 131.0 7.1
18.|-- 216.244.88.68 0.0% 5 118.6 118.3 114.1 122.1 3.9
19.|-- ??? 100.0 5 0.0 0.0 0.0 0.0 0.0
Working Site (first couple of hops have been omitted)
5.|-- be4.core1.msp1.he.net 0.0% 5 61.9 62.0 61.3 63.3 0.8
6.|-- be5.core1.sea1.he.net 20.0% 5 61.8 62.5 61.8 63.2 0.7
7.|-- wowrack.com 0.0% 5 60.4 60.7 59.7 61.8 1.0
8.|-- 88-244-216.wowrack.net 0.0% 5 60.1 60.3 60.0 61.0 0.5
9.|-- 88-244-216.wowrack.net 0.0% 5 61.0 60.4 60.2 61.0 0.4
10.|-- 88-244-216.wowrack.net 0.0% 5 59.8 59.8 59.8 59.9 0.0
11.|-- 216.244.88.68 0.0% 5 60.1 61.1 60.1 62.2 1.0
12.|-- lenny.sailboatowners.com 0.0% 5 60.2 60.3 60.2 60.3 0.1
Non-working
8.|-- mini-b6-link.ip.twelve99. 0.0% 5 26.1 26.3 24.3 28.9 1.7
9.|-- chi-bb2-link.ip.twelve99. 0.0% 5 32.5 33.0 32.5 33.8 0.7
10.|-- chi-b24-link.ip.twelve99. 0.0% 5 33.1 34.9 32.9 37.3 2.1
11.|-- chi-bb1-link.ip.twelve99. 20.0% 5 31.5 33.9 31.5 37.1 2.5
12.|-- den-bb1-link.ip.twelve99. 0.0% 5 70.7 55.0 49.9 70.7 8.9
13.|-- sjo-bb3-link.ip.twelve99. 20.0% 5 82.3 82.3 80.9 83.7 1.2
14.|-- sea-b1-link.ip.twelve99.n 0.0% 5 114.6 114.9 113.7 115.9 0.9
15.|-- ??? 100.0 5 0.0 0.0 0.0 0.0 0.0
16.|-- 88-244-216.wowrack.net 0.0% 5 115.7 116.7 113.3 123.5 3.9
17.|-- 88-244-216.wowrack.net 0.0% 5 117.6 118.6 113.9 131.0 7.1
18.|-- 216.244.88.68 0.0% 5 118.6 118.3 114.1 122.1 3.9
19.|-- ??? 100.0 5 0.0 0.0 0.0 0.0 0.0
Good afternoon, everyone,
SBO IT guy here, Scott. First, I want to apologize for the access issues some of you have experienced recently, and also for how long it took us to track down and address the problem.
We've made some changes to our security system that was incorrectly blocking traffic from certain sources, including some VPN users and Starlink connections. If you were having trouble accessing the site, there's a good chance this was the cause.
Would you mind giving the site another try and letting us know how things are working now? If you're still having problems, please send me a DM with a screenshot or a detailed description of the error message you're seeing. The more information we have, the faster we can track down any remaining gremlins hiding in the bilge. I'm watching this thread, too, for new errors.
Thank you for your patience while we worked through this. We appreciate it more than you know.
Fair winds,
Scott Dillon
SBO IT guy here, Scott. First, I want to apologize for the access issues some of you have experienced recently, and also for how long it took us to track down and address the problem.
We've made some changes to our security system that was incorrectly blocking traffic from certain sources, including some VPN users and Starlink connections. If you were having trouble accessing the site, there's a good chance this was the cause.
Would you mind giving the site another try and letting us know how things are working now? If you're still having problems, please send me a DM with a screenshot or a detailed description of the error message you're seeing. The more information we have, the faster we can track down any remaining gremlins hiding in the bilge. I'm watching this thread, too, for new errors.
Thank you for your patience while we worked through this. We appreciate it more than you know.
Fair winds,
Scott Dillon
No change with Starlink, the connection times out. Still needing to use TOR as my go to workaround.
George
George
jssailem
SBO Weather and Forecasting Forum Jim & John
- Oct 22, 2014
- 24,453
Thank you, Scott, for the explanation. These things happen.
I am wondering. If members are having problems accessing the site, it seems likely that they can not see your message. Have you sent this message out to the members' email addresses provided at registration? Perhaps just the frequent users who have not been on the site in the past 4 months.
I am wondering. If members are having problems accessing the site, it seems likely that they can not see your message. Have you sent this message out to the members' email addresses provided at registration? Perhaps just the frequent users who have not been on the site in the past 4 months.
I was unable to get in for several days on my Starlink connection. I tried several times each day and yesterday it went through so whatever was happening, resolved itself.
I was unable to connect through Starlink for a week, then the connection returned for a few days, then went out again.
There is no error message - it just spins its wheels and never connects.
Starlink resolves my IP to New Zealand, but I am in French Polynesia.
I am still unable to access the site through Starlink without using a VPN with a Miami IP address. Using a VPN is not normal usage for me - just using it now for this site only.
Mark
There is no error message - it just spins its wheels and never connects.
Starlink resolves my IP to New Zealand, but I am in French Polynesia.
I am still unable to access the site through Starlink without using a VPN with a Miami IP address. Using a VPN is not normal usage for me - just using it now for this site only.
Mark
I love the quick responses. Ok, so for most of of you that are you still having issues, what is the URL that you're trying to access? shop.sailboatowners.com? hunter.sailboatowners.com? https://sbo.sailboatowners.com/? That will help me track it down too.
@jssailem, I hear ya. There have been some customer service related tickets with access for people that can't even get into the forums. I've emailed them directly. It appears though, like these other users, that some are able to access the forums but not the SBO store, which is what I'm trying to track down.
Thanks everyone! Keep sending me your messages!
Scott
@jssailem, I hear ya. There have been some customer service related tickets with access for people that can't even get into the forums. I've emailed them directly. It appears though, like these other users, that some are able to access the forums but not the SBO store, which is what I'm trying to track down.
Thanks everyone! Keep sending me your messages!
Scott
The sailboatowners.com works fine and I can browse the store. The issue starts when I try to log in, try to go directly to the forums, etc.
George
I‘m back on as of this morning. Using Cox WIFI. All I was seeing was a sentence saying “click here to access” . But that didn’t work either. All is good now.