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Philip Kelly
Had purchased the new Lewmar Folding Wheel at the spring boat show and loved how it opened up the tight cockpit. During season noticed that the factory installed leather wrapping was shrinking at the ends and after calling the Ct. office was told to bring it in by Garret. After seeing the wheel he gave me a new one right there with no complaint. He told me they knew about the shrinking problem and would replace as they heard about them. New one has "improved" Leather wrapping, improved, higher strength plastic securing handles and best of all, the new ones have small bungee cords in the handles for holding in the open position. This was missing on original. As I said, the folding wheel really opened the cockpit, especially when at anchor with friends. Nothing like dealing with a supplier that fully backs up their product. I also mentioned to Garret that I knew that Lewmar had purchased the Whitlock Co. and wondered if they had a solution to the wheel not locking completely. I told him that overnight the wheel would work loose and be spinning free when we woke up. He advised to take the back off the locking nut and clean off all grease as that stopped it from locking. Also be careful to use an agent that will not take the white finish off. Claims builders put way too much grease and the compression spring can't lock down. Another winter job to look forward to. Anybody had similar experience?Phil Kelly 376/Orion