Jack,
You have already received good feedback, but I thought I would add to it anyway. I race on a friend's Hunter 31 that has a Kiwiprop for 2 to 3 seasons now. At first, the engine "smoked" due to incorrect pitching. Once this adjustment was made (corrected), the smoking has stopped. The boat is 1/2 to 1 knot faster under sail (depending on conditions, with no real difference in winds over about 12 knots), and backs with little prop walk (stops better too). He has nothing but good things to say about his decision to buy one. Hopefully the people experiencing a loss of speed in forward gear have the correct pitch for their engine and boat (may just be the price paid with their particular boat?).
Good luck,
Tom