My 2001 Hunter 290 hull had a serious defect.
I recently purchased my second Hunter. (I was very pleased with the first one and even had a friend buy a new one on my recommendation.) Before the purchase, I had an extensive marine survey done (out of water) but he missed that the hull fiberglass in an area, about 3' by 6', was so thin that you could flex it with your hand. We realized it after the purchase when we pulled it out for painting.
When I called Hunter to inquire, the customer service guy ASKED ME IF THE THIN AREA WAS BELOW THE HEAD. So, he knew where it was and apparently knew about the manufacturing defect!
They tell me there is only a five year warranty on the hull and the guy refused to even let me discuss it with the service manager (I have their names and more specifics on what was said).
Of course, correcting this problem unexpectedly cost me thousands. But, also, if this is not an isolated problem, it is a serious danger to any unsuspecting Hunter sailor.
Do any other Hunter owner's have similar hull complaints?
Needless to say, I am very mad at the way Hunter has not stood behind what is obviously a manufacturing defect that has serious safety implications. (I have knowledgeable witnesses.)
I am not going to just go away on this. What do you sailors suggest I do?
I recently purchased my second Hunter. (I was very pleased with the first one and even had a friend buy a new one on my recommendation.) Before the purchase, I had an extensive marine survey done (out of water) but he missed that the hull fiberglass in an area, about 3' by 6', was so thin that you could flex it with your hand. We realized it after the purchase when we pulled it out for painting.
When I called Hunter to inquire, the customer service guy ASKED ME IF THE THIN AREA WAS BELOW THE HEAD. So, he knew where it was and apparently knew about the manufacturing defect!
They tell me there is only a five year warranty on the hull and the guy refused to even let me discuss it with the service manager (I have their names and more specifics on what was said).
Of course, correcting this problem unexpectedly cost me thousands. But, also, if this is not an isolated problem, it is a serious danger to any unsuspecting Hunter sailor.
Do any other Hunter owner's have similar hull complaints?
Needless to say, I am very mad at the way Hunter has not stood behind what is obviously a manufacturing defect that has serious safety implications. (I have knowledgeable witnesses.)
I am not going to just go away on this. What do you sailors suggest I do?