I have had such good product support time after time from the Hunter Factory that I just had to write to this forum to applaud both Eddie Breedon (customer service), and Mike Thomas (parts). They consistently have both patiently listened to my various questions, worked to find the answers, and have responded with the highest level of care and professionality in providing factory support of my 35.5 and now my 40.5 Hunters. Their prompt, polite responses, in the form of both advice and parts have made ownership of a Hunter much more satisfying. Problems occur in any product. These Hunter representatives have gone beyond just doing their job. They make Hunter ownership better, easier, and more satisfying! Eddie and Mike, Thanks for your consistent help! Ron Hughes, Commodore, The Hunter Sailing Assn. of Oregon, and proud Hunter owner!