It isn't clear
whether you have a line jam in the drum when unfurling, or some other mechanical problem causing the jam. The first thing to check is whether you have too much line on the drum when the sail is unfurled. With a big headsail, there may not be enough space for the line to coil on the drum. If so, try unloading it. Most line jams are caused by the furling line overwrapping a line below it on the drum, or by not having the right angle of the furling line as it exits the drum to the first fairlead. YOu may want to try to keeping moderate tension on the furling line as you unfurl the sail with a sheet to ensure the line is furling cleanly on your drum. Same thing when furling up the sail. Also, it may help to experiment with changing the angle of the line existing the drum. Finally, on some Hood furlers, Hood recommends de-coring the furling line for about the first 30 feet or so. This results in just using the cover (plenty strong enough)on the drum and it will wind/unwind easier as it is flat rather than round. Also, if neither of these things solve the problem, try looking up at the upper swivel when you are unfurling the sail to make sure you do not have any kind of halyard wrap or similar issue. Also, this will tell you if the upper part of the sail is unfurling in tandem with the lower part of the sail. An upper swivel that needs new bearings or grease could cause the type of problem you describe. Good luck with this.