Good help is so hard to find...

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Levin

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Apr 7, 2007
165
Hunter 340 San Diego
Hello everyone... Ok so this post is a bit of a rant on the quality of repair and instillation services here in San Diego. I've now owned my 2000 Hunter 340 for about three years, and in that time I have worked with several different mechanics, electronics specialists, a sailmaker and even a few carpenters trying to get different jobs done on my boat. Overall I can say I've only really been satisfied with one of the two carpenters and the sailmaker (actually the sailmaker/canvas worker has been phenomenal). I often wonder if I'm just picky about how work gets done or if other people have experienced the same problem with repair or installation services in this area. Just to give you an idea of the problems I have experienced (and I won't name who did what as I don't want to slander anyone here) but a few of the problems I have experienced: The mechanic who charged me $500 to install a volt meter in my boat (should have said no but didn’t know better at the time), the electronics guy who installed a new battery charger in my boat and then the battery charger never worked quite right (even after he replaced it with a second new one), the same electronics guy who installed an aftermarket larger alternator and external alternator regular in my boat only to have the external regular fail later (should have known not to use him again), the carpenter who was coping the work of an earlier carpenter who had created a liquor rack for my boat (sadly the carpenter who I liked retired) only to repeatedly mess up the work and require me to go back to his shop on no less than 3 occasions to get him to make the needed pieces correctly. Then recently I tried to get a new electronics installer to get me a quote on upgrading my autopilot which has recently had significant problems only to have him tell me several things which I know to be incorrect (i.e. That the Raymarine S1 system doesn't come with a rudder sensor and that you can't buy just the Raymarine MKII wheel drive system) which has made me decide that if this guy doesn't even know about what comes with the systems or what systems are available that I really shouldn't trust him to install anything. Now I realize that I could avoid a lot of these problems by just doing all the work on my boat myself... and while I do complete many projects on my own there are some that I don't either have the time to do, feel I have the expertise to complete effectively, or simply don't want to do and would rather pay someone else to do (as a Navy Psychologist I can easily work 50-60 hours per week and when I'm not working I would rather be sailing than working on my boat and thinking about sailing). So I continue to look for good help... but as the title says it seems good help is hard to find in this area. So while most of this was just a rant if anyone knows of a really good electronics installer in the area please let me know (still need someone to help me with this autopilot issue). I would also love the name of a really good mechanic as well, but this isn't as important right now but I'm sure at some point in the future I will want one. Anyway thanks for reading... just felt like I needed to vent. -Levin
 
Feb 26, 2004
23,348
Catalina 34 224 Maple Bay, BC, Canada
Levin, it's a safety issue

It really depends on your point of view. If something breaks when "you're out there" you should, as a qualified and competent skipper, be able to repair or work around it. By having all that work done "by others" almost guarantees the problems you're talking about, and makes you less conversant with your boat and its systems. I didn't know anything about electrical and mechanical systems on our boat when we first got it. So I spent a lot of time reading and learning and doing. It was worth a day or two of NOT sailing to learn how to fix things. So, when the engine wouldn't start when I was up in the Delta in 2004, I knew how to fix it - it was a simple $2.00 fuse holder gone bad. With the Internet there is now so much good information available, I wonder why it is that boat mechanics and electricians haven't seemed to learn how to read the same stuff that's available to us! :) We keep getting questions about battery charging here, for instance. I can't recall just how many times we've suggested that people read the West Marine advisors and Ample Power. It's all there. The time spent reading this stuff will be rewarded with LESS downtime because of bad mechanics and electricians. The only work I did have done "by others" on our boat, I ended up fixing because he messed it up. There are altogether too many stories of bad guys out there, and you described them well. You don't have to be a mechanical or electrical genius to do boat work well, all it takes is some research and planning, with some good basic tools. And it's worth missing a day or two of sailing to know this stuff - it's your life and your passenger's safety that is directly related to the things you know how to fix and deal with.
 
May 11, 2005
3,431
Seidelman S37 Slidell, La.
The primary reason

This is the primary reason that I do all my own work if at all possible. First off, I don't trust the so called mechanics to do a decent and workman like job. I'm not as picky as many on this board, but I do expect things to work as they are supposed to, and look like they were installed by someone who cares at least a little. And secondly I want to know exactly how things are done, so if I need, when no help is available, I can make whatever repairs are necessary. Friends of mine recently purchased a new H36. Ended up naming he commissioning guys who did the make ready and commissioning on the boat " The Three Stooges". And they always have an excuse. I could list several problems with this boat that are a direct result of the stooges, but suffice it to say, they earned their names.
 

Joe

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Jun 1, 2004
8,318
Catalina 27 Mission Bay, San Diego
Don't blame it on San Diego.....

...Levin. You've kind of answered your own issue if that's what I'm hearing. Isn't that what you psychologists do anyway... let someone talk on and on until he discovers the solution to the problem himself.... heh, heh... !!!!warning, bad joke follows!!!!! So the mechanic walks into the psychiatrists office and says "Doc, you gotta help me......" the shrink stops him and says "just relax sir, I can help. First, however, I have to ask you to get UNDER the couch!" Is your choice to lower your expectations or do it yourself. Only you can make that decision... In the meantime, don't go back to someone you didn't like.... there are too many service people out there trying to make a living. Find someone else by asking around the marina or yacht clubs. And for god's sake don't let them get you down.... you're a man, a freakin' officer .... take charge, my boy.
 
Jun 13, 2005
559
Irwin Barefoot 37 CC Sloop Port Orchard WA
Levin, I think that your biggest problem is listening to

a workers self appraisal. If someone wants to do work for you, get references and check them. Then get references from the references to get a more remote opinion, and then check those references. You might still get burned once in a while, but it is far less likely. Joe S
 
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