Going the Distance

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Mar 21, 2004
2,175
Hunter 356 Cobb Island, MD
Going The Distance Back in late August 2000, my wife and I had returned home to the driveway from a weekend of sailing on the Chesapeake Bay and was replacing a piece of tape over the knot meter transducer paddle wheel to keep it from spinning in the breeze. Looking up I noticed a series of cracks in the gelcoat about two inches aft of the starboard bunk board. Pictures are in the Photo Forum. Of course, about this time "I FREAKED". Upon closer inspection, I was able to tell the board was pushing up into the hull causing a depressed area around the end of the bunk board. "I FREAKED" a whole bunch more. I scrambled down below looking for any water in the bilge and any depressions under any of the flooring. So I called Crazy Dave and told him what I found. He requested pictures and asked if I was taking on any water – NO!! After taking pictures, I e-mailed them to Dave and he requested I also send them to Hunter Marine Warranty c/o Eddie Breeden. After a couple of days Eddie called and we went through the questions again. Eddie said if I wasn't leaking I would be OK until the end of sailing season. Eddie told me that Hunter wanted the boat back at the plant so they could inspect and repair what ever the problem was. Without looking at the boat they would not be able speculate as to the cause. Boat got sent back to Hunter around Nov 7. Eddie told me they would not get it scheduled into the production group until December and would let me know what they found. Eddie explained that they were going to grind into the hull to insure the hull was laid up correctly and would it be OK "after we repair the cracks in the bottom we would like your permission to do an epoxy barrier coat to the hull of the boat. It would make the repair look invisible and you would receive a free bottom job." OK SURE PLEASE – NO PROBLEM – BE MY GUEST. Well I heard from Eddie the beginning of this week and the boat had been repaired. They found no structural problem in the hull. What they found was a crack in the trailer bunk board almost halfway across which was allowing the board to flex down. If you look at the third picture you can see a bow in the board just behind the wheels. This was causing upward movement at the end of the board and placing pressure on the hull. Eddie and Dave are making arrangements to get my boat back to me in the near future. How many different ways can I sing the praises of Hunter Marine. This is "Going the Distance" for a customer. No fingers pointed at me, just immediate "Lets get the boat back and find out what needs to be done". Thanks To Dave Condon Eddie Breeden Greg Emerson
 
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Joe

Looks fine now

Hi Jim, I was down at Hunter last week and I saw your boat there. I looked it over and wondered why it was there. Dave told me later when I talked to him. the bottom looks fine now. Fair Winds, Joe (New 260 from Dave in a couple of weeks)
 
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Jeff Peltier

thin fiberglass

I had a similar problem with my 260. We repaired it at the dealer. The bottom line is, the fiberglass especially in the area of the ballast tank is too thin for a trailer boat. Someone probably theorized that a hole in that area wouldn't be critical. I keep mine on a lift with full legnth bunks and it is an area of concern in an otherwise well built boat. I'd take an extra 50# of fiberglass there any time. Jeff
 
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Bernie

I breathed a sigh of relief, Jim!

Jim, I, along with probably most other 260 owners breathed a great sigh of relief when we learned that the cause of your cracking was a trailer problem rather than a hull design deficiency. I agree with you 150% about HUNTER going the distance. In all my past experience, I have never before seen a company that stands by their product to the extent that HUNTER does. I brought my 260 down to the factory in late November because my dealer had never been able to competently repair or finish installing warrranty and initial purchase items. I told Hunter they could have the boat for as long as it took to fix the boat to how it should have been when it was commissioned. Greg estimated it would be just after Christmas when all the items that needed to be attended to would be worked into their schedule and completed. We agreed that I would pick it up in January. HUNTER thoroughly fulfilled its committment. It properly fixed everything that needed to be repaired/installed plus several items that they really weren't responsible for. They also detail cleaned the boat inside and out so that it looked better than the day it originally came out of the factory. They couldn't have been more cooperative and supportive, and now I couldn't be more pleased with my 260. I wouldn't hesitate to buy a HUNTER again having eperienced how they stand by their product. By the way, I think we both picked up our boats at the factory on the same day last week. Greg said that you were planning on arriving later that day. I'm sorry that we didn't get a chance to meet in person, we will have to try and get together some time in the future. Good Sailing!!!! - Bernie
 
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