Yes, new sails with a stiff head patch can be difficult. I had that problem with my cruising cat (140% genoa) for a few weeks, until it broke in. But it may also be technique.
- Move the car forward a little to tension the leach. Easy with 3D leads, more difficult with pin cars.
- Furl off the wind, or at least with the true wind on the beam. You do not want the sail flogging.
- Use considerable back tension on the sheet. The sheet should never be allowed to just run. This will give a tighter furl. The "right" amount of back tension is hard to gauge, but typically you should be able to pull the furling line in by hand with some difficulty. The first few feet will probably take two hands and gloves if it is tight enough. After that it is easier, as the sail gets smaller. Bear away from the wind, even blanketing the sail behind the main, until it becomes manageable. ALWAYS maintain some back tension on the sheet. A single loose turn on the sheet winch is sometimes useful. Also a turn on a furling winch, not winching, but so that you don't lose what you have in a gust (a cam cleat or ratchet block also works).