if it gets hard without melting away, then it either is not working or there is no moisture present...
another product is DRI-Z-AIR... ive used it and it does work, but in a marine enviroment it has little effect in an open space such as a boat cabin, unless it is used in abundance due to the extreme moist air.
you will have much better results when the absorbent is used in a confined space such as a closet or storage area... the problems arise when the absorbed water and chemical gets spilled.
proper ventilation is a much better way to control moisture, than is either heat or chemicals. if you have the proper ventilation, heat will help, but heat without ventilation is only a mold and mildew breeding ground...