Avoid Tradewinds... (long)
We have chartered with them for the past 3 years and I am tired of all the excuses, plus they will say anything to close the deal. Examples: May 2001, Beneteau 331 (Sea Sou) had bad batteries and terrible refrigeration, TWYC said we just had to live with it. May 2002: Beneteau 381 (Negotiator) Same thing, house batteries would not hold a charge and would be dead 2 hours after shutting down the engine or disconnecting from shorepower. May 2003 (Tack's Shelter) Beneteau 381, this one really pissed me off. Was promised in-mast roler furling, confirmed 3 times (one in writing) and ended up with a stack-pack that jammed. Never could get the main up. Interior was beat up, engine gauges dead, depth finder rarely worked, GPS dead, auotpilot useless, but the refer and batteries were very good. TWYC told us to live with it, but offered 2 bags of ice as compensation. The in-mast furling was important to me since it was just my wife & I on all three charters & she gets a little neverous when I am up on deck wrestling with a large main. I just hate being lied to. BTW, I am very mechanical and don't mind dealing with normal boat stuff, but I think this stuff should be working when the boat is picked up. Another couple chartered a cat in May at the same time and the water tank flooded the cabin, one engine constantly stalled, generator rarely ran, refer sucked, etc. One owner I talked to took his cat away from TWYC because he said they would do no preventive maintenance and he lost an engine due to lack of oil changes. He said they wait until it breaks, ignore it for a while then half-assed fix it. The boats were clean and the marina staff very friendly and we did have a great time. However, I reccomend using Sunsail or Moorings because they have a big enough fleet to substitute another boat with better service & support. You get what you pay for.