- Jan 25, 2011
If the design rqmts are complete and correct, and the unit is tested to those requirements (and passed), there would not be a need for a Beta test with customers. This is both software (and apps) and hardware. Case in pt. is my RM E7 plotter. The touchscreen is crap and with any fog/moisture, it’s useless. The rotary knob is also crap. Was this way from the box. The coast guard was looking at buying a lot of these but backed down because of these issues. I was in the soup at Seymour Narrows and could not get a good working zoom level. Worked the knob and it quit working. I finally got a decent zoom (to far in) level, but not optimum, with a good radar pic. Good thing for AIS, as I got calls from the commercial guys coming the other way and I explained my plight and they worked with me. One could say, that if all this is done, the price would be exorbitant. It should not be and remember that maritime safety is involved even though the chart maker says not for use for navigation.We have seen far worse "software glitches" on navigation systems costing 15X what the SG-200 does and those issues were actually dangerous and took two+ years or more for the manufacturer to solve.