Those of you who followed my re-fit last winter and spring may remember the incredible string of DOA component purchases and early failures that dogged my preparations and resulted in an month's delay in my departure. The beat goes on.
Back in 2008, I installed Aqua Signal Series 32 LED navigation lights. Low power consumption was just part of the reason. I also wanted totally watertight units with no contacts to corrode or bulbs to burn out. Bending over a bow pulpit in a seaway trying to replace a bulb without dropping any screws or gaskets was just not one of my cruising ambitions.
Imagine my dismay then (these things don't surprise me any more) when I was casting off the lines at 0400 in Lockport, N.S. to look up and see the starboard running light dark. I've been waiting to post about this until I could get back to do a diagnosis and report on Aqua Signal's response.
I cut the wires this morning and removed the light. 12 volts verified at the cut ends and the light did not function connected directly to a 12 volt battery. No corrosion in the wires or other visible defects. A clear case of spontaneous death.
I haven't done much night running, this is Maine and we have lobster pots, after all. These lights have perhaps 50 hours of service time. Pretty disillusioning to have these pricey units last less than 100 th of the time that a simple bulb can be expected to shine.
Two hours after my email to Aqua Signal, I got a reply that three new lights are on the way to me in case there is a common production problem that effects the others. The Series 32 has also been discontinued so they are sending me Series 34's so I will have a matching set.
This has, of course, never happened before. Since it is clearly established now, via a wide range of component types, that these things only happen to me, we can't fault Aqua Signal for the product quality. We certainly can't fault them for their support and timely response which is about as good as it gets.
Back in 2008, I installed Aqua Signal Series 32 LED navigation lights. Low power consumption was just part of the reason. I also wanted totally watertight units with no contacts to corrode or bulbs to burn out. Bending over a bow pulpit in a seaway trying to replace a bulb without dropping any screws or gaskets was just not one of my cruising ambitions.
Imagine my dismay then (these things don't surprise me any more) when I was casting off the lines at 0400 in Lockport, N.S. to look up and see the starboard running light dark. I've been waiting to post about this until I could get back to do a diagnosis and report on Aqua Signal's response.
I cut the wires this morning and removed the light. 12 volts verified at the cut ends and the light did not function connected directly to a 12 volt battery. No corrosion in the wires or other visible defects. A clear case of spontaneous death.
I haven't done much night running, this is Maine and we have lobster pots, after all. These lights have perhaps 50 hours of service time. Pretty disillusioning to have these pricey units last less than 100 th of the time that a simple bulb can be expected to shine.
Two hours after my email to Aqua Signal, I got a reply that three new lights are on the way to me in case there is a common production problem that effects the others. The Series 32 has also been discontinued so they are sending me Series 34's so I will have a matching set.
This has, of course, never happened before. Since it is clearly established now, via a wide range of component types, that these things only happen to me, we can't fault Aqua Signal for the product quality. We certainly can't fault them for their support and timely response which is about as good as it gets.