Have any other members of these forums experienced problems getting their Hunter Freedom Boat Sale payments?
We purchased our 2009 Hunter 38 through Massey Yacht Sales and Service. Took delivery in December, 2008, and have really been pleased with the boat as well as with Massey's service after the sale.
But we've had huge problems getting our Freedom Boat Sale checks from Hunter.
As part of our purchase contract, Hunter was supposed to send us monthly checks for 12 months to help cover loan payments, slip fees, fuel, and insurance. This promotion greatly influenced our decision to buy.
To date, we've received eight payments. The last was for August, 2009, which we received in mid-October.
We haven't received a payment since, and despite numerous e-mails, phone calls, and letters, first to Ted Norris, later to Greg Emerson, both with Hunter marketing, we have yet to receive any explanation as to why our payments have stopped. In December, 2009, we sent a letter to John Peterson, Hunter VP of Sales and Marketing, to ask for his assistance, but have yet to receive any response.
We know times are tough in today's economy, and Hunter may be hard-pressed to pay all their debts in a timely manner, but that doesn't excuse the lack of any reply whatsoever.
Our broker at Massey has asked Hunter for an explanation on our behalf but he has also been forestalled. I recently learned that he was also supposed to have been paid a $500 bonus for the sale under the same promotion, and although it's been well over a year since we made our purchase, he has yet to be paid.
It has now been 14 months since we took delivery of our 38. Hunter still owe us four more payments.
We have been happy with our boat, and would recommend Hunter to anyone considering a production boat, but would also caution anyone against purchasing under any Hunter sales promotion.
By this point, many of you must be wondering why we haven't retained legal counsel. We had been hoping for a resolution without involving attorneys, but there may be no alternative.
We purchased our 2009 Hunter 38 through Massey Yacht Sales and Service. Took delivery in December, 2008, and have really been pleased with the boat as well as with Massey's service after the sale.
But we've had huge problems getting our Freedom Boat Sale checks from Hunter.
As part of our purchase contract, Hunter was supposed to send us monthly checks for 12 months to help cover loan payments, slip fees, fuel, and insurance. This promotion greatly influenced our decision to buy.
To date, we've received eight payments. The last was for August, 2009, which we received in mid-October.
We haven't received a payment since, and despite numerous e-mails, phone calls, and letters, first to Ted Norris, later to Greg Emerson, both with Hunter marketing, we have yet to receive any explanation as to why our payments have stopped. In December, 2009, we sent a letter to John Peterson, Hunter VP of Sales and Marketing, to ask for his assistance, but have yet to receive any response.
We know times are tough in today's economy, and Hunter may be hard-pressed to pay all their debts in a timely manner, but that doesn't excuse the lack of any reply whatsoever.
Our broker at Massey has asked Hunter for an explanation on our behalf but he has also been forestalled. I recently learned that he was also supposed to have been paid a $500 bonus for the sale under the same promotion, and although it's been well over a year since we made our purchase, he has yet to be paid.
It has now been 14 months since we took delivery of our 38. Hunter still owe us four more payments.
We have been happy with our boat, and would recommend Hunter to anyone considering a production boat, but would also caution anyone against purchasing under any Hunter sales promotion.
By this point, many of you must be wondering why we haven't retained legal counsel. We had been hoping for a resolution without involving attorneys, but there may be no alternative.
