We love our inmast furling. In my opinion there is a learning curve with inmast furling and the shape of the main is also a factor. But even with a 19 year old bag for a main, we were always able to get it in or out with care. We never ever had it get stuck enough that it required anything more than reversing direction and then going on. NEVER! And that sail was terrible. The new one is a breeze. Those that have can only blame themselves because it is only operator error that can cause a non reversible jam.
Should a problem develop going in or out, the secret is to stop IMMEDIATELY and not try to force things. Go the other way and begin again.
We met a couple who hated theirs. The wife had to go aloft underway to get it in or out at times. They were so frustrated that they were considering changing masts. I suggested they take the sail to a sailmaker to have it recut. $200 later they love their inmast set up!
Unless one is a racer, there is no good reason not to have it on a boat. No more sail covers, slides, track, lazy jacks, sail ties and best of all one has infinite reefing. You can have EXACTLY the correct amount of sail out for the conditions, not just what your reef points allow.
Once you've mastered the system, you can furl or unfurl on almost any point of sail except a dead run and even then if there's no wind or you power down wind! No more heading up into the wind with your sail flogging trying to get it up or down.
In my opinion, operator error is the reason most hate inmast furling. Once one has mastered it, there is no better system for safe sailing.