Bill, you didn't ask for it,
but I'll toss in my experiences with SailCare. I've had them do three sails for me. About a year ago they did a main and a jib, and the sails came back looking almost like new. However, the sails had lots of use before I sent them in, and of course their shapes were the same (OK for afternoon cruising, not so hot for racing). SailCare's service was exactly as advertised - they contacted me before doing anything to the sails, informing me of what repairs, alterations, etc. they recommended. I was free to decline any of those services (such as sewing on stick-on numbers, which come loose in the cleaning process). Later that year I sent in an old genoa to get a price on having it processed, then decided not to have them do it, as I planned to sell the sail anyway and the estimate was a little more than I wanted to put into the sail. I was very slow in notifying them, and when I did they said they would send the sail back to me, no charge, although they had already processed it so as to get ahead on some orders. That sail was pretty grungy, and only about half of the deep dirt came out in their cleaning process, though it was nice and crisp. By the way, I paid them - it was my mistake, not theirs.