I was a little surprised with the "label created", but I supposed they created the label, and it takes time while they dispatch.Rig Rite is a legitimate business and the experience you are having is not unique. Some of their stuff is made on demand and may take a while to get out the door. They are the only source for some parts and pieces, so you are stuck with using them.
They're legit, expensive, and very old school. You'll get what you need but not in a hurry!Does anyone know if RigRite INC is legit ? I bought some Z parts, the tracking shows just the "Label created" on March 3, and I have no answer from them.