I purchased a Beneteau 331 new in 2004. My wife and I have loved it since we got it. The varnish started bubbling last summer, then flaking off. I contacted my dealer who contacted Beneteau USA. In January two technicians flew in from Beneteau France to COMPLETELY REDO MY INTERIOR WOOD! They finished up in about a week and flew back to France. Beneteau guarenteed their work. Mind you this is a 5 year old boat in November 2009. Talk about customer service, what can you say, they stand behind their product. I knew I made the right decison to buy another Beneteau, (the 331).