Both ways.......
I have chartered on numerous occassions when I head to warm states in winter months. Have had a mix of experiences, but none too bad. Mostly have had issues with cleanliness of the boat, small maintenance problems, etc. Before boarding all of the details had to be taken care of or I would not have boarded. Worst experience was an Annapolis Bay Charter when I was told of a certain size, type, etc when I reserved and then got there to find the only boat remaining was not as specified. Took her out anyway, as it was only a one day charter. Probably would pass on doing that in the future. Also, I purchased a Hunter and put in a charter service on Lake Erie. This turned out to be a negative cash flow as the marina did not do a good job of getting charters (smaller income than promised and small - their term not mine - items that neede to be replaced because of abuse); they, also, did a poor job of checking out the people and going over the inventory lists, cleaning, etc. They just used the charter program to get people interested in their new and used boats. It was - and still is - a hap-hazard business for them. I kept it in charter service 1 1/2 years, and that was at least one year too long!!!! I don't have to worry about someone returning my boat and not shaking out a reef, staining my upholstery with red wine, etc. If that happens now, I do hope that I had a good time! However, if given the right situation, I might put another boat in a better service. I think it could work out well for all, if it was run right.