Good Guys

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kloudie1

kloudie1

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Nov 6, 2006
10,220
Hunter 34 Mandeville Louisiana
My Weems & Plath "Martinique Ship's Bell" bulkhead clock started sounding really bad when it rang.. Looked and found the bell had cracked where the striker hits.. Thought that was unseemly behavior in a fine piece like that even considering that it is 18 years old.. E-mailed the customer service folks with a picture of the damage.. They promptly sent me a new one at no cost! I was pleased.
 
Ed Schenck

Ed Schenck

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Jun 2, 2004
5,802
Hunter 37-cutter, '79 41 23' 30"N 82 33' 20"W--------Huron, OH
Always figured W&M to be a fine company. That is who made it right. Or did you send it to the manufacturer?
 
kloudie1

kloudie1

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Nov 6, 2006
10,220
Hunter 34 Mandeville Louisiana
Talked to the W&P folks in Annapolis.. The movement is apparently from Germany..?? Didn't want to send it to them .. which would be their preferred method of repair.. but this was simply replacing the bell, which is one screw on the back.. I don't like manufacturers who won't let me fix stuff..
 
M

Menestheus

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Sep 25, 2008
43
Hunter 42 Passage Kemah,Texas
wow they charged me for a repair on a clock 1 month out of warranty...guess it depends on who u get on the phone
 
Rick D

Rick D

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Jun 14, 2008
7,204
Hunter Legend 40.5 Shoreline Marina Long Beach CA
Me Too

I have a Chelsea shipstrike wind up clock and matching barometer. I have had them for eleven years. The barometer was defective out of the box and has been to them twice for repair. Just the postage is $90 round trip. Now the clock has bonked. This time, hoping for a better result, have taken it to a clock repair place. Not what I would have expected for $1500 (today's price) for the pair. I should have just gotten one of the electrics with the $25 generic movements. The made-in-India brass barometer at home works perfectly after ten years and the (electric battery powered) clock is going great after 15 years. BTW, no give on Chelsea's part for at least return postage.
 
Allan12210

Allan12210

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Jan 22, 2008
1,702
Hunter 34 Alameda CA
Here's one for you...my Boston ship's clock works fine except at either 5 am or pm instead of 2 bells it strikes either 20 or 34 bells. I guess I can live with that, but it is really weird.

Allan
 
rpwillia

rpwillia

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Sep 29, 2008
1,981
Catalina 310 #185 Quantico
That doesn't sound random

Allan12210 said:
Here's one for you...my Boston ship's clock works fine except at either 5 am or pm instead of 2 bells it strikes either 20 or 34 bells. I guess I can live with that, but it is really weird. Allan
Click to expand
Ever heard the term it's 5 O'clock somewhere?
 
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