Are you well wrapped ?
John, The furler works like a window shade...one line( jib sheet) unrolls it. And one sheet ( light line from can at base of furler) rolls it back up.....they work to roll clockwise.....and then counter, clockwise....Look into the can where the light line goes. when the sail is furled there should be one or two turns around the drum. When you pull out the jib sheet, it will reel in your light line, and now with the jib out there should be 20 or so turns on the drum.You can not pull both lines simaltaneously. If you held a jib sheet in one hand and the light line in the other....when you pull on the jib sheet the light line will roll up on the drum.....when you pull on the light line....the jib sheet will pull away from you as the jib rolls up....Check that drum. It sounds like there are no windings on the light line, so your not turning the drum when you pull the light line. Sounds confusing....not really think about it.