Would I be correct in assuming you are talking about the old worm gear at the gooseneck type rather than the $100k modern in-boom furling system?
If it is the former, I sailed 1/2 way round the world on a 37'er with that set up and do not understand why it fell out of use. It's dead simple. Loosen your halyard to however much you want to reduce sail, while the sail is luffing. Then open the track door so the slides can come off. Turn the crank until he sail is tight on the halyard again and pull the sheet in and you are done. Being head to wind will allow the sail to lay out on the boom and a little tension (pulling by hand) as the sail wraps around the boom will keep the luff forward. I never had a bit of trouble with sail shape, but I had no leach line, which I would imagine you should loosen. Like in mast furling, it is infinite reefing, so choose your reef as conditions require. The boom end fitting where the sheet attaches must be well lubricated to turn easily, as should the worm gear. Obviously, no vang is possible, so off the wind, I always ran a preventer from that boom end fitting (it has ears to attach it) forward.
My mast was in the cockpit, at the helm, so it was an incredibly easy system for me to handle. It took only a couple of minutes to reef her down, even in the worst conditions, and in time I could even do it on a bream reach, but it took more attention and some practice to get the hang of that.
Good luck; it is a great system.