b and g zeus 2 chart plotter operation problems

[catalina453]

I purchased a B and G Zeus 2 chart plotter 9 months ago and had it installed in my Catalina 320. The dealer had some difficulty integrating it with my other raymarine instruments, the biggest problem was reading depth. After a few tries it worked. Yesterday when I fired up the unit to go for a sail, depth no longer was passed on to the Zeus unit and the charts reverted to the base charts apparently stored in the unit's memory. I had purchased and installed Navionics gold charts and they disappeared with out a trace. Anyone have any thoughts as to how to proceed?

 

[Stu Jackson]

If you don't get an answer here, I suggest you try the electronics section at http://www.cruisersforum.com/forums/f13/ There are a lot of skippers there with your gear. Good luck.

 

[Skipper]

Reboot. The unit may have reverted to default due to an error.
Power down using the unit's power button, not the breaker. While the power is off, check the chart chip (if chip-resident) for moisture or anything else. Check all network connections. Then power up normally.

That would be my first sequence. You may also want to disconnect the network and see if the chartplotter regains the maps. If it does then you have network connection issues, or even voltage or ground issues with peripherals.

Also, had anything changed recently? New gear, updated software, etc.

 

[chuckwayne]

If you purchased it 9 months ago, it's still under warranty - call Navico tech support, they've been great for us - warranty or no, but I agree it sounds like you've lost some settings and are back to defaults. You could also ask your installer what settings he changed to talk to the seatalk stuff

 

[JTulls]

It sounds like the unit reset to defaults so would probably take some playing with to get it back to the settings you want. Have you talked to the dealer at all for a solution? As for the Navionics charts, do you have them on a chip and if so have you tried to plug it into a different unit to see if the card was wiped or if the unit is just not reading it? If it's an issue with the card, I would call up the Navionics customer service -- I've found they are really helpful to sort things out.