Metal oxide semiconductor field effect transistor
which is a long winded way to say power transistor. If you take the control head apart, they look like a one half inch square piece of plastic with a metal tab on one end and three metal legs on the other. Since you have to ask, better find an electronics tech to unsolder the old ones, test them, and put new ones in. It is not too easy if you haven't been taught the skills. You might have to search a bit to find someone to do it, but it is better than trying to deal with the idiots at the service center.The other thing to consider is that it might not be the same problem. First, check your wiring like texastom says.