THANK YOU!!!

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Jan 24, 2008
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Alerion Express 28 Oneida Lake, NY
I ordered a shaft packing form the chandlery at this website in January. When it came time to install it last week, I discovered I had ordered the wrong item - totally 100% MY ERROR. I contacted Janet Millard and had a return authorization, with complete return instructions, in less than two hours!!! Phil, my compliments to you and your staff – you folks really know how to do retail!!! Paul
 
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