The rest of the story .......
Thanks for the clairification. Your first post left me with the impression that there were so many production quality problems that needed to be corrected that the factory had to send out a "crash team" to resolve them, since their local dealer had dropped the ball. I probably jumped to that conclusion too quickly. As a sidebar to your story, I have been working with Joe Kerr of Hunter's Customer Support department on my own problems. It seems my engine would only develop 2500 RPM's at max throttle. While working through that problem (which had an interesting solution that I'll get to in a minute) Joe mentioned that people at Hunter had taken note of your post and my reply. He wanted to know if I was unhappy with my boat and if I was receiving good service from my dealer. I was impressed from his line of quesioning that: 1. Hunter watches the comments on this site. 2. Hunter cares what their customers think about their boats and their service. I stressed to Joe the following: 1. Hunter should do more to survey new boat owners. Every six months would not be too much. 2. Hunter should spend more time rating and training their dealers so provide a high level of service in a professional manner. Dealers should be rated against customer service surveys and awarded distinction (and maybe increased allocations of hard to get product) for exemplrary service. Dealers that fail to provide adequate levels of service should be retrained and then dropped if they fail to meet minimum standards. 3. Support the "pre-owned" boat owners well (they already do to my knowledge) as a strong secondary market keeps the primary market thriving. Witness Benz, Lexus and Beanie Babies, for example. In conclusion, from my perspective as a new Hunter owner, they (Hunter) make a great boat for the money and their after sale service (see below) is excellant. Plus, Hunter continues to demonstrate time and again that they care about their customers --- primary purchasers and resale purchasers. Now the rest of the story on the RPM's. Joe instructed me to adjust the throttle cable to increase the RPM's. When this did not improve the situation, he asked me the low-end RPM's, which were 500. He said that would be almost stalling RPM's and could he listen to the engine. (I was on my boat with a cell phone.) I idled the engine and ran it up to max. Engine ran fine. Joe says, "I think you've got the wrong tach in there." Bingo!!!!!! When I first took delivery of the boat, my tack did not work. The dealer replaced it with another tach (without an hour meter, which I did not care for, but I went along with it). Well now, seems that this is the wrong tach for a 340 and was giving me incorrect RPM readings. Joe, will ship another tach to the dealer (he should have known better) for him to install. (See point 2 above.) Joe did all of this long distance over a cell phone on my end. Pretty impressive!! BTW, he also has solved my throttle slipping back at higher RPS's with a part called a cable brake, which attaches to the throttle cable. Signed, Happy Camper Wynn Ferrel S/V Tranquility
