That's unfortunate, I'm sorry people act this way in your business. As far as I'm concerned, it's no big deal, until it's a big deal. Right now, I don't know that anything is damaged, and I'm going to plan as if nothing is wrong. There's no rush for this stuff to be stepped anyway. This was the year I wanted to refit and learn about the boat, and that's exactly what I've done - largely thanks to the help of everyone on this forum. <3I'm so happy to hear level headed comments about a shipping mistake. All I get in my business is how much $$ are you giving me for my inconvenience when a minor setback occurs......