my OEM 2005 isotherm hot water heater malfunctioned. the tank was filled with h 2 0 and the hwh ac power switch turned on. the overheat thermostat was defective, so the AC power was not shut off when the tank started to overheat. the stainless steel tank heated up so much it warped the stainless cover plate . with a warped plate, the tank was shot. isotemp tech support confirmed that the 'old' design of overheat thermostat did not cut off AC power if tank overheat temperature was sensed, or if the overheat thermostat itself was defective. the new design of thermostat does. if you have the 'old' overheat thermostat , save yourself a $700 new tank and install bill by installing the upgraded overheat thermostat. i wish i could post a picture of the warped steel cover plate: it's quite spectacular...