This is Rudy's VERY Busy time of year, we all find something that needs fixing when we end the season, but then forget about it until Spring! So, all businesses like D&R are getting very busy. I suspect that their voice-mail box is full overnight each night and that is why the phone just rings. I was down there to visit him in March to get parts for my DS II, he is busy, but still going! Rudy does pretty good at getting orders out despite being a literal "Mom & Pop" shop, I'd keep trying, he will get back to you. Sometimes I wish he would ask/let some of us that are local to come in (1-2 per Saturday?) for a day to give him a hand when he gets busy. It would be quite an education in O'DAY History!